AI HE GLOBAL SMART HANDS LIMITED is a pioneering global IT consulting firm. It was officially established in 2024 and its registered address is located in Hong Kong, China. Leveraging the geographical advantages of Hong Kong, it focuses on the global IT service sector, specializing in full-scenario maintenance services for global data centers. It always regards professionalism, agility, and reliability as its core service principles and development goals.
The company has established a field IT service network covering 150 countries. In major global cities, it can respond within 4 hours, breaking through geographical and temporal barriers, helping enterprises save the high costs of having full-time employees overseas, and enabling them to expand global business and implement cross-border layouts with ease.
AI HE GLOBAL SMART HANDS LIMITED offers overseas logistics package proxy collection services, covering the entire process including package collection, unpacking and inspection, equipment testing, and storage at designated locations.
We offer the fastest 4-hour response service for overseas data centers, efficiently resolving equipment issues in the data centers and ensuring uninterrupted business data. This helps overseas enterprises solve the "last mile" problem.
Overseas data center equipment has been installed, including servers, switches, routers, storage devices, network security equipment, etc. The construction process is standardized, providing you with standardized services.
We offer project-based pricing or hourly service pricing. The minimum billing unit is 2 hours. The business connection is simple. After the service is completed, a clear bill will be provided for you, giving you a clear record of every penny spent.
Our service engineers have many years of experience in the IT industry, are familiar with the configuration of mainstream IT equipment, hold relevant professional certificates, and possess the ability to troubleshoot complex faults.
Regular inspection of IT equipment in the data center is an important measure to ensure the stable operation of business. We offer regular inspection services and issue inspection reports to enhance the inspection effectiveness.
Empower end users worldwide with swift IT support, 24x7 availability, and customized SLAs across 150+ countries
Global experts in IT audits, pre or post-deployment surveys, & device installation, delivering precise reports & client inventory worldwide
GLOBAL SMART HANDS mainly provides global machine room maintenance services for global IT enterprises, including server launching or removal, network troubleshooting, machine room equipment operation and maintenance, daily inspection, maintenance, maintenance and other services.
In the process of cooperation with GLOBAL SMART HANDS, we have deeply felt its professionalism and responsibility as a global IT equipment support service provider.
Business partner
The GLOBAL SMART HANDS team provides strong support for our global IT equipment operation and maintenance with its efficient service response ability and superb technical level.
Business partner
In the cooperation between Alibaba and GLOBAL SMART HANDS, we have deeply felt the professionalism and excellent service capabilities of GLOBAL SMART HANDS as a leader in the field of global IT equipment operation and maintenance service support.
Business partner
